Frequently Asked Questions

Everything you need to know about your Rieker shopping experience.

How do I determine my correct shoe size?

Rieker shoes typically follow European sizing. We provide a detailed size conversion chart on each product page to help you find the perfect fit between US, UK, and EU scales.

What is Rieker Antistress technology?

Every Rieker shoe incorporates our special Antistress construction, which focuses on four properties: minimum weight, maximum flexibility, a fit that offers space for expansion throughout the day, and optimum shock absorption.

How long does shipping take?

Standard shipping usually takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.

Are Rieker shoes waterproof?

Many of our models feature 'RiekerTex' technology, which makes the shoes water-resistant and breathable. Please check the product description for the RiekerTex symbol to confirm specific weatherproofing.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Klarna and Afterpay.